Shipping policy
At Vetitus, we want your order to arrive smoothly and with clear updates along the way.
Order Processing
Orders are typically processed within 1 to 3 business days.
Once your order has been dispatched, you will receive a shipping confirmation email with your tracking information.
During busy periods, new collection launches, or seasonal demand, processing times may be slightly longer.
Shipping Rates
United Kingdom
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Standard Shipping: £4.99 on orders from £0.00 to £49.99
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Free Standard Shipping: on orders of £50.00 and over
European Union
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Standard International Shipping: £6.99
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Free Standard International Shipping: on orders of £50.00 and over
International
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Standard International Shipping: £6.99
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Free Standard International Shipping: on orders of £50.00 and over
Estimated Delivery Times
Estimated delivery times begin after dispatch.
United Kingdom
Estimated delivery time: 8 to 14 business days
European Union
Estimated delivery time: 7 to 15 business days
International
Estimated delivery time: 8 to 17 business days
Tracking
Tracking is provided on all orders once dispatched.
You will receive your tracking details by email as soon as your order is on its way.
Delivery Notes
Delivery times are estimates and may occasionally vary due to:
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courier delays
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customs processing
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local delivery networks
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public holidays
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peak seasonal periods
While we always aim to deliver within the estimated timeframe, delays outside our control can occasionally occur.
Customs and Duties
For international orders, customs charges or import duties may apply depending on the destination country. Any such charges are the responsibility of the customer.
Incorrect Shipping Details
Please ensure your shipping address is entered correctly at checkout. Vetitus is not responsible for delays or delivery issues caused by incorrect or incomplete address information.
Questions
If you have any questions about your order or delivery, please contact us at help@vetitus.com and we will be happy to assist.
